atomic_fungus (atomic_fungus) wrote,
atomic_fungus
atomic_fungus

#5172: Tiring day today.

Got in to work today, first call: two hours.

She was a nice older lady who'd gotten her first smartphone and needed help getting it hooked up to wifi, and then she wanted help getting Facebook on it. I got her 90% of the way there but the phone was an iPhone 4 with iOS 6 on it; the emulator was...lacking...and I couldn't understand why she couldn't get past the "install" button. We finally decided she should go to a store to get the last bit done. Well, she wanted to talk to my supervisor to tell him I deserved a huge raise.

A couple calls later--holy crap, this woman trying to get a new phone for her daughter only there was fraudulent activity on their account and I made twelve calls to other departments trying to get it straightened out. So much for my transfer rate! *whimper*

...but you know, I got through it, and I managed to do so with my sanity intact. That'll have to do.

* * *

Gorgeous weather Monday. Tuesday? Predicted to be 55° and cloudy. Perfect. *sigh*

* * *

Three words: mercury arc rectifiers. Wow.

* * *

...and I'm tired enough at 2:45 AM that I can't make sense of anything I'm trying to read. Time for bed.
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