December 8th, 2015

#4996: Breathtaking stupidity.

At about fifteen minutes of ten PM--fifteen minutes before quitting time--I got this phone call that turned out to be an epic call, epic for the stupidity and entitlment displayed by the people on the other end.

At issue was the fact that their bill was very, very high, because they had not gotten the promotional deals they had been told they were due; and in order to understand what needed to be done about it, I had to spend quite some time digging into the facts of the case in order to decide what I could do about the issue.

Several facts came to light. The couple in question had, in mid-September, traded in two old cell phones on two new cell phones and, in the process, also bought two tablets, two cases for same, two screen protectors, two speakers, and a $300 GoPro camera. Further delving into the facts revealed that they had received a total of $300 worth of trade-in credit from the two phones when they should have been due $400. I was prepared to issue a credit for the missing $100 within about thirty minutes of the start of the call, because my investigation had revealed that some mistakes had been made during the transaction, which--it must be said--was extremely complex due to the trade-ins and the new phones and the other new hardware and-and-and.

The sticking point was that these two rocket scientists somehow thought they were supposed to get $500 worth of electronics for turning in two old cell phones, in the same transaction where they also bought $1,400 worth of new cell phones.

I lost track of how many times I explained it to them: the trade-in on one cell phone was used towards the purchase of the tablets and accessories. The trade-in on the other was inexplicably smaller than it should have been and that they'd been double-charged for tax on one of the new cell phones.

The woman was hostile, the man was...I don't even know what he was. Drunk, or stoned, or maybe both, but it was clear the woman was the brains of the outfit, and she was a mightily dim bulb.

The height of the conversation, for me, went thus:
Woman: We didn't buy anything!

Me: Okay...so, then, you stole it?

Woman: [outraged] Are you trying to be funny?

Me: No, I'm asking a serious question; I'm trying to figure out how you came to be in posession of this stuff if you didn't buy it.
The point I was trying to make--which I subsequently explained--was that they had indeed bought everything we were talking about. Some of it they agreed to pay for later, some they exchanged the trade-in phones for, some they paid money for--but they most assuredly bought all of it.

This simple fact was entirely beyond their comprehension.

No matter how I tried to explain it to them, they simply could not understand that #Major_Telecom expected them to pay for their purchases. They didn't understand that their bill was $500 more than usual because they had bought $500 worth of merchandise and charged it to their bill; the man actually tried to tell me that the merchandise was "like, a gift" for trading in the old phones. So they tried to pin me down, asking if their bill would have been that high absent their purchases--as if that was proving anything. Of course your bill would have been less if you hadn't bought that stuff!

My wisecrack disguised as a serious question--I absolutely could not contain that one, not when presented with such a magnificent straight line. Holy shit.

And because they were so entitled, because they were so stupid, we went around and around and around and around for almost two hours. I was not going to give them anything more than the $100 they were entitled to; they bought the stuff and they have to pay for it, like it or not. During my investigation I saw signed credit card receipts and other information they were in posession of before leaving the store, enough information that a reasonable person would say, "Hey, what is this going to end up costing me?" But these were not reasonable people.

Obviously.

So it was 11:20--80 minutes past my quitting time--when my boss told me, "Okay, go ahead and transfer it to me." I did, with thanks, and punched out right away--though I hung around until the call was over. He ended up giving them the $100 they were due, and no more, which gladdened my heart considerably.

To make these matters even more entertaining, then--the bill on which these charges appeared came out in mid-October. Note please that it's nearly mid-December, nearly two months later, and they're only now getting around to objecting to all this.

So of course they asked me, if they were to take the camera back, would that help any? I was forced to tell them that the purchase date was more than fourteen days past, and that because it was nearly two months later that NO, YOU ARE NOT GOING TO BE ABLE TO RETURN THE DAMNED CAMERA YOU FUCKING ASS GOBLIN.

...what I actually said: "Well, the return period is fourteen days, and it's been almost two months, so I'm afraid you wouldn't be able to return the camera for a refund."

Even so, I left the building with a smile on my face. These two weren't miggims; they weren't smart enough for that. They were merely entitled and stupid, and even when they ganged up on me I was running rings around them because the facts were on my side.

Nonetheless I am still, even now (after dinner and the season finale of Leftovers) incredulous that these people didn't understand that they'd bought things from #Major_Telecom. Holy crap.

#4997: Sometimes you just want to pose guts-posture.

That's a caption from a Drawing Manga Style book I bought sometime in the Devonian Era. It's badly-translated Japanese, and I don't really know what it means.

Oh well.

* * *

So Mrs. Fungus and I watched The Amazing Spider-Man 2 last night. Paul Giamatti is in the movie, and Mrs. Fungus was the first person to recognize him. "Is that John Adams?" She asked.

It took me looking him up on IMDB, but sure enough, it was. Paul Giamatti played the eponymous character in John Adams, and now he was here, stealing plutonium and shooting up the streets of New York City.

At the end, John Adams was in a power suit--he'd become the supervillain Rhino--and it was up to Spider-Man to save us.

"Save us, Spider-Man! Save us from John Adams!"

We laughed our asses off.

* * *

Yeah, he's going to sign the Sedition Act and ruin the First Amendment, or something.

* * *

Speaking of tyranny, Obama wants to weaponize his enemies list:
Toward this end, Obama pushed his call to weaponize his enemies list. He wants to be able to arbitrarily put American citizens that he doesn’t like on one of several list, and then strip them of their constitutional rights by executive fiat.
Of course there's no way that kind of power could ever be misused, right?

* * *

France has strict gun control, and in 2015 alone suffered more gun casualties than the US during Obama's entire run as President so far.

* * *

Meanwhile Trump has just earned my vote. Save us, Donald Trump! Save us from John Adams islamic nutjobs!

* * *

Well, anyway, I got an extra hour in at work and I got home late, and I haven't hit WoW for a couple of days, so I'm going to have a little fun. Tomorrow's my Saturday, anyway.

#4998: Not as bad as before, but dang.



This shows the house and a tree in the yard festooned with lights. Last week, the lights on the house were flickering about as fast as the tree lights were, and it was bright and it was fast. There are fewer lights on the tree, and because they're not arrayed against a reflective surface (unlike the ones on the house) the strobe effect isn't as powerful.

It's not in focus because my cellphone camera has extremely poor low-light performance characteristics. What do you want from a $50 phone? Anyway, you get the idea.

I still wish I'd taken a video of the strobe effect last week. Dang.

At any rate, I don't really object to my neighbor's decorations, and I'm not being critical; I just think it's kind of funny, is all. I do know that the controllers in Christmas lights tend to be made cheaply and have no (or very little) temperature compensation for the timing circuits--at least if you pay any reasonable amount for them, and not "This string of 100 lights costs a mere $400!"--and a setting that works fine during the day, while you're stringing them, will be utterly crummy after the sun sets and the temperatures dip. Heck, I have a set of icicle lights which behaves the same way, and when I put them up outside I have to adjust them a few times before they look nice and don't flash like an old theater marquee.

But the fact that I understand the situation doesn't mean I'm not going to get a laugh out of it.

* * *

Trump: "We're at war; get it through your head." Finally someone running for office has the balls to speak the truth about islam, instead of mouthing platitudes and appeasement.

Demographically speaking muslims are a very tiny minority in the United States, so it's not like Trump is throwing away the support of a key interest group, here. And the people who refuse to support him because of his stance on this only make him look better when they denounce him for speaking the truth.

If islam wants to be at war with us, then it's time for us to acknowledge that we have to fight that war, and to do what the United States has always done: fight it to win, and finish it.

This really isn't that complicated.
If Muslims can legitimately demand that people praise Allah or die, we should be able to equally demand that they REJECT ALLAH or stay the fuck out.
Amen, brother. Amen.

* * *

Today I have very little that needs doing. For the most part, it starts and ends with me going to the store and making dinner; otherwise, nada. Tomorrow will be a little more efforty, but not much.

I can live with that.